繁體中文
1. 資料使用者及聯絡
SING DR LIMITED 是本聲明所述個人資料的資料使用者。私隱、查閱或改正資料查詢可電郵 cs@singdr.com，致函香港九龍觀塘開源道 72–80 號溢財中心 12 樓 07 室（門市／取貨地址），或致電 +852 9252 6266 聯絡客戶服務／資料私隱查詢。
2. 本頁本身處理的資料
瀏覽本頁毋須向 SING DR 填寫姓名、電話、電郵、送貨或付款資料。本頁沒有非必要 Cookie。本路徑公布禁止 script 及外部連線的內容安全政策，網站本身不允許分析或廣告追蹤程式在此頁執行。網站託管及網絡供應商仍可能為傳送頁面、保安、防止濫用及故障排查而處理一般技術紀錄，例如 IP 位址、請求時間、瀏覽器資料及所請求網址。
3. 當你使用 WhatsApp 或電郵
產品頁的按鈕會開啟 WhatsApp 或你的電郵程式。你決定是否發送訊息。為回覆查詢、確認庫存、報價、建立及履行訂單，我們可能收集你主動提供的：
- 姓名、電話號碼及電郵地址；
- 產品、數量及訂單要求；
- 送貨地址、取貨偏好及相關配送資料；
- 付款狀態參考、訂單編號、客服、退換或投訴紀錄。
如你不提供完成訂單所需的聯絡及配送資料，我們可能無法處理訂單。WhatsApp、電郵服務商、付款服務商及物流商有各自的私隱政策；使用前請查看相關服務的條款。
4. 使用目的及披露
我們只會在合理需要時使用資料，以回覆查詢、確認及履行訂單、安排付款、送貨或自取、處理退換及售後支援、保留交易及會計紀錄、防止欺詐或濫用、處理爭議，以及遵守適用法律。為達成這些目的，資料可能在有需要時交由通訊、網站託管、付款、物流及專業服務供應商處理，或按法律要求披露。
5. 付款資料
此網站不收集或儲存完整付款卡號碼或保安碼。客服會在你同意訂單總額後提供適用的官方付款方式及相關服務供應商資料。切勿在 WhatsApp 或普通電郵發送完整卡號、卡片保安碼、密碼或一次性驗證碼。
6. 直接促銷
我們不會只因你提出浴缸套訂購查詢而把資料用作直接促銷。除非另行提供所需通知並取得有效同意，否則不會使用或提供你的個人資料作直接促銷。你可隨時電郵 cs@singdr.com 免費撤回已給予的同意。
7. 保留、保安、查閱及改正
我們按處理訂單、提供支援、保存會計紀錄、履行法律責任及處理未完結申索所需的期間保留資料，之後會刪除、匿名化或安全封存。我們採取切實可行的技術及管理措施保障資料。你可使用上述聯絡方法要求查閱或改正 SING DR 持有的個人資料；我們可能按適用法律核實身分及處理要求。
English
1. Data user and contact
SING DR LIMITED is the data user for the personal data described here. Privacy, access and correction enquiries may be sent to cs@singdr.com, Customer Service / Data Privacy Enquiries, Room 07, 12/F, Lladro Centre, 72–80 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong (Store / Pickup Address), or +852 9252 6266.
2. Data handled by this page
You do not need to enter a name, phone number, email, delivery or payment information to browse this page. It has no non-essential cookies. This route publishes a Content Security Policy that blocks scripts and external connections, so the site does not permit analytics or advertising tracking code to execute here. Hosting and network providers may still process ordinary technical logs, such as IP address, request time, browser information and requested URL, to deliver and secure the site, prevent misuse and diagnose faults.
3. WhatsApp and email
The order buttons open WhatsApp or your email application; you decide whether to send the message. To answer an enquiry, confirm stock, quote, create and fulfil an order, we may collect contact details, requested products and quantity, delivery or pickup information, payment-status references, order numbers, and support, return or complaint records that you provide.
WhatsApp, email providers, payment providers and carriers operate under their own privacy terms. Review those terms before using their services.
4. Purposes, disclosure and payment
We use personal data where reasonably needed to answer enquiries, confirm and fulfil orders, arrange payment, delivery or collection, provide after-sales support, keep transaction and accounting records, prevent fraud or misuse, resolve disputes and meet legal duties. Communications, hosting, payment, logistics and professional providers may process data where needed for those purposes, or where disclosure is required by law.
This website does not collect or store full payment-card numbers or security codes. Never send full card details, security codes, passwords or one-time codes through ordinary WhatsApp or email.
5. Direct marketing, retention and rights
An order enquiry does not by itself enrol you in direct marketing. We will not use or provide your data for direct marketing without the required notice and valid consent. We keep information only as long as needed for orders, support, accounting, legal duties and unresolved claims, then delete, anonymise or securely archive it. Contact us to request access to or correction of personal data held by SING DR.